Last Updated: April 3, 2026
This Shipping Policy applies to all orders placed at Bienitu By Leedar ("the Company", "We", "Us"). By placing an order, You agree to the terms outlined in this policy.
We currently ship to addresses within the United States only. The following domestic shipping options are available at checkout. Standard shipping is free on all orders of $50 or more.
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–8 Business Days | Free on orders over $50 |
| Standard Shipping | 5–8 Business Days | Calculated at checkout (orders under $50) |
| Express Shipping | 1–3 Business Days | Calculated at checkout |
Note: Delivery estimates are business days and do not include weekends or public holidays. Actual delivery times may vary depending on carrier volume and your location.
Orders are processed within 2 business days of placement, excluding weekends and public holidays. Once your order has been handed to the shipping carrier, you will receive an email with your tracking number so you can monitor your shipment.
Please note that processing time is separate from shipping time. Your total estimated delivery time equals processing time plus shipping transit time.
Once your order has shipped, a tracking number will be sent to the email address associated with your order. You can use this number to track your shipment directly through the carrier's website (UPS, FedEx, or USPS depending on your order).
If you have not received a tracking number within 3 business days of placing your order, please contact us at info@bienitu.com.
You may cancel your order within 24 hours of placement, provided it has not yet been shipped. Once an order has been handed to the shipping carrier, it can no longer be cancelled.
To request a cancellation, please email us as soon as possible at info@bienitu.com with your order number. We will confirm whether cancellation is possible. If the order has already shipped, you may return it once received in accordance with our Returns and Refund Policy.
Returns are accepted within 14 days of the original purchase date, subject to the following conditions:
For full details, please refer to our Returns and Refund Policy.
In the event of a delay caused by our processing team, you will be notified and offered the option to cancel your order for a full refund.
Delays caused by the shipping carrier after the order has been dispatched are outside of our control and do not fall under the Company's liability. For carrier-related delays, please contact the shipping carrier directly using your tracking number for the most up-to-date status.
Bienitu By Leedar is not liable for orders that are lost or damaged after being handed to the shipping carrier. However, we are here to help you navigate the claims process.
If your order arrives damaged, please take the following steps:
For lost packages marked as delivered, please refer to our Lost or Missing Package policy for further guidance.
We are unable to ship orders to P.O. boxes. This is a carrier requirement. Please ensure a valid physical delivery address is provided at checkout.
Many of our products are alcohol-based fragrances, which are subject to restrictions by the Transportation Security Administration (TSA) and carriers for air transportation within the United States. As a result:
At this time, Bienitu By Leedar ships to domestic U.S. addresses only. We do not currently offer international shipping.
If you have any questions about this Shipping Policy, please contact us:
Bienitu By Leedar
15309 Hamlin Park Dr, Winter Garden, FL 34787
Email: info@bienitu.com
By placing an order with Bienitu By Leedar, you agree to this Shipping Policy.